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Catering Assistant in Birmingham with CH&CO Group

Catering Assistant in Birmingham with CH&CO Group


We are CH&CO, a group of chefs, nutritionists and people pleasers with a shared passion for food that fuels emotional positivity as well as physical wellbeing. In a world where what we consume is becoming ever faster and more disposable, we’re proud to take a more thoughtful, mindful approach to the food experiences we source, prepare and present.

Key responsibilities and accountabilities

Food Service

  • Serve all food to the highest standard and in line with the CH&CO style using the correct tools and presentation techniques.
  • Prepare and serve all beverages in a timely manner and to the CH&CO standard.
  • To assist with food preparation in kitchen to the CH&CO standard as required
  • To set up service counters for service and keep the service areas clean, tidy and presentable in line with the CH&CO standards.
  • Clean and wash up all equipment, kitchen and service areas to comply with cleaning schedules.
  • Under the guidance of the GM / AGM ensure that merchandising at service counters and dining areas have products correctly priced, labelled and in date.
  • Work with colleagues to maintain food availability during service periods.
  • Assist in the cleaning and clearing of tables polishing of cutlery.
  • Clean and replenish vending machines, if necessary, with change and product and deal with minor vending issues (blocked cans/incorrect loading). Report any vending issues that cannot be resolved to the AGM /GM.
  • Handle the till and cash sales accurately and to take responsibility for the security of all monies in the till and assist with cashing up procedures in line with CH&CO standards.
  • Assist in monthly stock take as directed.

Customer Service

  • Maintain a professional and friendly image with the client and customers at the relevant site.
  • Attend to customer needs in a polite and helpful and friendly manner providing assistance where necessary in line with the CH&CO style.
  • Provide information to customers about the food and make recommendations.
  • Work with all colleagues in a polite and helpful way to ensure excellent customer service.

Health & Safety

  • To understand and comply with CH&CO and statutory health, hygiene and safety, quality standards including COSHH and HACCP ensuring all tasks are carried out in accordance these standards.
  • Wear the correct uniform and safety shoes as directed and maintain uniform items appropriately.
  • Report any equipment and/or building fabric faults and any hygiene, health and safety hazard to the GM/ AGM.

Occasional Responsibilities

  • To attend training courses and attend CH&CO meetings when necessary
  • Assist in monthly stock take as directed.

We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

We are proud to be a Disability employer, we will ensure that a fair number of disabled applicants who meet the entry criteria for this position will be offered an interview.

CH&CO Group


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